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Hospitality Ambassador
2 months ago
About Four Seasons:
Four Seasons Hotels and Resorts is a world-class luxury hospitality company that is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Our deeply instilled culture is personified by our employees – people who share a single focus and are inspired to offer great service.
About the Role:
The Host/Hostess is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. By nature of the position, the Host/Hostess is the guest's first impression of the restaurant. This role requires a confident and outgoing personality, excellent personal presentation and interpersonal skills, and the ability to remain calm under pressure.
Key Responsibilities:
- Greet guests promptly, courteously, and graciously with eye contact and a smile.
- Take reservations, review the daily reservation book, and seat guests without reservations.
- Have a complete working knowledge of the menus, menu ingredients, and what is unavailable for that day.
- Familiarize yourself with server stations, daily assignments, personal timing patterns, and maximum workload capacity.
- Know frequent guests and their names and preferences.
Requirements:
- Excellent personal presentation and interpersonal skills.
- Fluency in reading, writing, and spoken English.
- Ability to remain calm under pressure.
- Flexible schedule with the ability to work all shifts, weekends, and holidays.
- Valid work authorization for the U.S.
What We Offer:
- Energizing Employee Culture where you are encouraged to be your true self.
- Comprehensive learning and development programs to help you master your craft.
- Competitive wages and benefits, including Medical, Dental, Vision, and Retirement Plan.
- Inclusive and diverse employee engagement and recognition events all year-round.
- Exclusive discount and travel programs with Four Seasons.
- Complimentary Dry Cleaning for Employee Uniforms and Employee Meals.
Hourly Rate: $19.45
