Café Team Leader
1 month ago
The Hot and Cold Cafe is seeking a dedicated and experienced Café Manager to oversee our daily operations and ensure a high-quality experience for our customers.
Key Responsibilities- Financial Management: Analyze financial reports to enhance and sustain profitability.
- Staff Oversight: Monitor and evaluate employee performance, while providing necessary training and support.
- Operational Planning: Organize and coordinate daily activities to ensure smooth operations.
- Recruitment: Attract and hire qualified staff to maintain an efficient team.
- Scheduling: Develop and manage staff work schedules to meet operational needs.
- Inventory Control: Maintain and organize inventory to ensure availability of supplies.
- Health and Safety Compliance: Ensure adherence to health and safety regulations.
- Supplier Negotiation: Negotiate terms with suppliers for food and necessary materials.
- Customer Relations: Address and resolve customer inquiries and complaints to enhance satisfaction.
- Marketing Participation: Contribute to marketing strategies and their execution.
Responsible for overseeing a team of 11-15 employees.
Work EnvironmentWork in a fast-paced and physically demanding environment, requiring the ability to manage stress and maintain attention to detail.
Qualifications- Education: Secondary (high) school graduation certificate.
- Experience: 2 to 3 years in a similar role.
- Client-focused with a strong sense of dependability.
- Excellent interpersonal, oral, and written communication skills.
- Highly organized and a team player with the ability to multitask.
- Comprehensive health care plan.
- Permanent position with a full-time commitment of 40 hours per week.
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