Front End Team Lead

4 weeks ago


Saskatoon, Saskatchewan, Canada Vicky Luck Store Full time
Job Title: Front End Supervisor

Vicky Luck Store is seeking a highly skilled and experienced Front End Supervisor to join our team. As a key member of our retail team, you will be responsible for overseeing the front-end operations of our store, ensuring a seamless customer experience, and driving sales growth.

Key Responsibilities:
  • Assign Sales Workers to Duties: Effectively manage and allocate tasks to sales staff to ensure optimal productivity and customer satisfaction.
  • Authorize Payments: Process payments, handle customer transactions, and maintain accurate records.
  • Establish Work Schedules: Create and manage work schedules to meet business needs and ensure adequate staffing.
  • Prepare Reports: Generate reports on sales performance, customer feedback, and operational metrics to inform business decisions.
  • Resolve Issues: Address customer complaints, resolve supply chain disruptions, and maintain a positive store environment.
  • Supervise and Coordinate Activities: Lead and motivate sales staff to achieve sales targets, provide coaching and feedback, and foster a collaborative team culture.
  • Sell Products: Engage with customers, promote products, and drive sales growth through effective sales techniques.
  • Process Transactions: Handle cash, credit, and debit transactions, and maintain accurate records.
  • Verify Customer Age: Ensure compliance with age restrictions for the sale of lottery tickets, alcohol, and tobacco products.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of retail sales experience.
  • Support for Diversity and Inclusion: Vicky Luck Store is committed to creating an inclusive work environment. We offer mentorship programs, coaching, and networking opportunities for persons with disabilities, newcomers, refugees, youth, veterans, Indigenous people, and visible minorities.
  • Work Schedule: 30 to 40 hours per week.
  • Language: English.

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