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    Montreal, Quebec, Canada Royal Bank of Canada> Full time

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Trust Officer

2 months ago

Montreal, Quebec, Canada Royal Bank of Canada> Full time
Job Summary

We are seeking a highly skilled Trust Officer to join our team at Royal Bank of Canada. As a Trust Officer, you will be responsible for providing exceptional client service and managing complex estate and trust relationships.

Key Responsibilities
  • Manage estate, trust, and protection mandate accounts
  • Develop proactive client contact strategies to ensure the broadening of the client relationship to the next generation and with RBC Wealth Management
  • Ensure client strategic objectives are known and reviewed, and a documented client action plan is set up customized to the client's unique situation
  • Identify any referral opportunities to appropriate professionals across the RBC network
  • Ensure the process for obtaining new business is efficient and seamless for the client and their professional advisors
  • Demonstrate a commitment to taking ownership and accountability for efficient client problem resolution
  • Responsible for overall client relationship management and acting as the representative of the client portfolio
  • Assist and mentor team members in achieving their potential through effective coaching, mentoring, communication, and training and development activities
Requirements
  • Specialized knowledge of the provisions of the Civil Code of Québec related to estates and trusts
  • Demonstrated ability in managing complex family dynamics, the grieving process, and dealing with conflict
  • Ability to communicate with clients about general investment, estate, financial, trust, and taxation issues, including economic conditions
  • Bilingualism (English and French) required, as you will regularly serve our clients and do business with RBC partners and/or employees across Canada with English and French speaking needs
  • Possess or working towards Trust and Estate Practitioner (TEP) designation
What We Offer
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to build close relationships with clients

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.