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Retail Operations Manager
2 months ago
The Store Operations Leader at Kravings Diner Inc. is responsible for overseeing the daily activities of the retail establishment, ensuring a seamless operation that meets customer expectations and business goals.
Key Responsibilities- Staff Management: Lead and assign tasks to team members, fostering a collaborative environment.
- Product Selection: Identify and procure merchandise and services that align with customer needs.
- Pricing Strategy: Develop and implement pricing and credit policies to maximize profitability.
- Inventory Management: Source and secure products for resale, maintaining optimal stock levels.
- Staffing Needs: Assess and determine staffing requirements to ensure operational efficiency.
- Issue Resolution: Address and resolve customer inquiries, complaints, and supply chain challenges.
- Recruitment: Oversee the hiring and supervision of staff and volunteers.
- Operational Oversight: Plan, organize, direct, control, and evaluate daily operations to enhance performance.
- Education: Completion of secondary (high) school graduation certificate.
- Experience: A minimum of 2 years and less than 3 years in a similar role.
- Employment Type: Permanent position.
- Work Language: English.
- Work Hours: 40 hours per week.
