Optical Care Specialist

4 weeks ago

Canada Specsavers Canada Full time

*** OPTICAL EXPERIENCE REQUIRED ***

Optical Care Specialist - Exciting Opportunity Ahead

Full-Time or Part-Time Positions Available

Location: Dufferin Mall, Toronto, ON

As a Retail Partner of Specsavers Opticians, we are dedicated to assembling a premier team to provide exceptional and accessible eyecare services. We seek individuals who excel in interpersonal skills, enjoy engaging with customers, and are passionate about their work.

At Specsavers Dufferin Mall, our mission is to ensure that you are well-supported in your career while enjoying a fulfilling work environment. We aim for you to leave each day with a sense of accomplishment and joy, knowing you have positively impacted others.

Are you ready to embark on this exciting journey with a multi-award-winning retailer? As the fastest-growing optical retail group with a global presence, we are thrilled to expand in Canada, opening numerous locations nationwide. We prioritize a supportive and enjoyable workplace culture for our team members.

Your Role

As the face of Specsavers, you will play a crucial role in delivering quality and affordable eyecare. Your warm and caring personality will help exceed customer expectations as you guide them through our stylish eyewear options and assist those exploring contact lenses for the first time.

What We Seek

We value individuals who are personable and enthusiastic. While prior experience in optics is not mandatory, a strong commitment to customer service and a desire to learn are essential. We are committed to providing the necessary training and support to help you thrive as an Optical Care Specialist while developing valuable career skills.

Key Qualities of an Exceptional Optical Care Specialist:

  • A strong desire to deliver outstanding customer service by enhancing the optical shopping experience.
  • A commitment to fostering long-term customer relationships, prioritizing their needs over immediate results.
  • The ability to perform well under pressure while maintaining high technical standards and creating memorable customer experiences.
  • A friendly and approachable demeanor, providing knowledgeable eyewear recommendations and styling advice.
  • Reliability and flexibility to work retail hours, including evenings and weekends.

What We Offer

  • Comprehensive health benefits and access to our Employee Assistance Program, which includes services such as counseling, family support, financial assistance, and health coaching.
  • Generous vacation time, sick leave, and a paid volunteer day each year.
  • Two complimentary pairs of glasses annually, with discounted rates on additional products.
  • Access to our internal app for connecting with colleagues, sharing experiences, and accessing training resources.
  • Opportunities for career advancement through a professional development plan.

In addition to competitive compensation and training, you will have the chance to be part of our exciting growth journey in Canada, with opportunities for career advancement as we expand our presence.

What We Value

A passion for customer service and a willingness to learn are paramount. We are dedicated to providing you with the training needed to excel as an Optical Care Specialist and achieve your career goals.

We look forward to hearing from you

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