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Shift Manager

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Kitchener, Ontario, Canada KFC - Taco Bell Full time
Job Summary

We are seeking a highly skilled Shift Manager to join our team at KFC - Taco Bell. As a Shift Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, train staff in job duties, sanitation, and safety procedures.
  • Operations Management: Establish methods to meet work schedules, estimate ingredient and supplies required for meal preparation, and maintain records of stock, repairs, sales, and wastage.
  • Customer Service: Address customers' complaints or concerns, and ensure that food and service meet quality control standards.
  • Work Schedules: Establish work schedules for staff, ensuring that adequate coverage is maintained during peak periods.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent experience.
  • Work Experience: 7 months to less than 1 year of experience in a fast-paced environment, with a combination of sitting, standing, and walking.
  • Language: English.
  • Work Hours: 30 hours per week.