Shift Manager

4 weeks ago


Kitchener, Ontario, Canada Wendy's Full time
Job Title: Shift Manager

We are seeking a highly motivated and organized Shift Manager to join our team at Wendy's. As a Shift Manager, you will be responsible for leading a team of food service staff and ensuring that our customers receive excellent service and high-quality food.

Key Responsibilities:
  • Lead a team of food service staff to ensure excellent customer service and high-quality food production.
  • Supervise and coordinate the activities of staff who prepare and portion food.
  • Train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation.
  • Hire food service staff.
  • Ensure that food and service meet quality control standards.
  • Address customers' complaints or concerns.
  • Maintain records of stock, repairs, sales, and wastage.
  • Prepare and submit reports.
  • Establish work schedules.
Requirements:
  • 7 months to less than 1 year of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Ability to stand for extended periods and walk.
  • Flexibility and ability to work a variety of shifts.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement.
  • A fun and dynamic work environment.

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