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Store Operations Manager

2 months ago


Richmond, British Columbia, Canada Smart N Save (Canada) Holdings Ltd Full time
About the Role

We are seeking a highly skilled Store Operations Manager to join our team at Smart N Save (Canada) Holdings Ltd. As a key member of our retail operations team, you will be responsible for planning and organizing daily store operations, managing staff, and driving sales growth.

Key Responsibilities
  • Store Operations Planning
    • Develop and implement daily store operations plans to ensure efficient and effective store operations.
    • Monitor and analyze store performance data to identify areas for improvement.
  • Staff Management
    • Recruit, hire, and train store staff to ensure they have the necessary skills and knowledge to perform their duties.
    • Manage store staff to ensure they are meeting performance expectations and providing excellent customer service.
  • Sales Growth and Customer Service
    • Develop and implement sales growth strategies to increase store sales and revenue.
    • Ensure that store staff are providing excellent customer service to drive customer loyalty and retention.
  • Inventory Management
    • Develop and implement inventory management strategies to ensure that store inventory is accurately managed and that stock levels are maintained at optimal levels.
  • Store Maintenance and Safety
    • Ensure that the store is maintained in a clean and safe condition at all times.
    • Identify and report any maintenance or safety issues to the store manager or facilities team.
Requirements
  • Education
    • Secondary (high) school graduation certificate.
  • Experience
    • 2 years to less than 3 years of experience in a retail operations role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and prioritize tasks effectively.
    • Strong analytical and problem-solving skills.
    • Ability to work independently and as part of a team.
What We Offer
  • Competitive Salary
  • Benefits Package
  • Opportunities for Career Growth and Development