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Operations and Business Development Manager

2 months ago

Fort Erie, Ontario, Canada GFL Environmental Full time
Job Description

GFL Environmental is seeking a highly skilled and experienced Operations and Business Development Manager to join our team at our Fort Erie branch.

Key Responsibilities:
  • Operations:
    • Supervise and manage the day-to-day activities of the facility to ensure efficient and safe operations.
    • Assist in planning and approving the daily work schedule to meet customer service commitments.
    • Establish priorities to meet customer service commitments and ensure high production standards.
    • Establish and review productivity standards of all facility operations.
    • Promote a strong customer focus throughout the operation.
  • Sales:
    • Promote and sell facility services to businesses and industrial establishments by identifying new market areas and developing strategies to outweigh competition.
    • Prepare sales contracts with knowledge of pricing, costs, and equipment.
    • Develop working knowledge of branch/regional profit and loss components and dynamics.
    • Establish long-term business relationships with new clients to grow revenue and meet business objectives.
  • Financial:
    • Assist in developing and executing an operation profit plan that includes revenue retention and growth, cost of operations, growth objectives, and productivity standards.
    • Develop and implement an on-going cost control program that monitors buying practices of all supplies and services.
    • Implement corporate guidelines concerning the Preventive Maintenance program to reduce downtime, improve image, and reduce maintenance costs.
    • Ensure that all services provided by the facility operation are billed and revenues are collected on a timely basis.
  • Safety:
    • Promote an effective safety program that seeks to prevent accidents, avoid injuries, and recognize safe employees.
    • Ensure safe working conditions on jobsites.
    • Investigate accidents and prepare necessary paperwork.
    • Schedule, plan, and conduct safety meetings on a regular basis.
  • Personnel:
    • Sustain a productive and motivated workforce by screening, selecting, hiring, training, developing, and evaluating personnel required to meet service commitments.
    • Adhere to all wage and hour laws and compensate personnel for services rendered in accordance with established guidelines.
    • Establish and maintain high appearance standards throughout all operations.
    • Practice progressive discipline with all employee performance issues.
    • Ensure proper completion of field paperwork.
    • Oversee recruitment, employee training, and discipline of all Branch personnel.
    • Participate in facility on-call rotation.
    Requirements:
    • 3+ years' experience in the hydro excavation, sewer flushing, and/or infrastructure maintenance industry is considered an asset.
    • Proven leadership and communication skills.
    • Excellent communication skills (verbal and written).
    • Excellent organization, planning, and prioritization skills.
    • Able to work independently with minimal supervision.
    • Strong attention to detail and accuracy.
    • Ability to remain calm under pressure and to meet deadlines.