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Loan and Credit Specialist

2 months ago


Kitchener, Ontario, Canada Cash-A-Cheque Full time
About the Role

Cash-A-Cheque is seeking a highly skilled and experienced Financial Services Representative to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our financial services.

Key Responsibilities
  • Application Review and Approval

Review and approve or reject loan and credit applications, making informed decisions based on thorough evaluations of applicants' financial status and creditworthiness.

Documentation and Record-Keeping

Prepare and complete accurate and detailed credit and loan documentation, ensuring all necessary information is included and up-to-date.

Customer Interaction

Interview loan applicants, providing clear and concise information about our financial services and products, and addressing any concerns or questions they may have.

Account Management

Open new personal and non-personal accounts, providing access to automated banking services, telephone banking, and online banking services, and ensuring all accounts are accurately recorded and up-to-date.

Delinquent Account Management

Prepare statements on delinquent accounts, identifying and addressing any issues or concerns, and working with customers to resolve outstanding balances.

Loan Promotion and Sales

Promote the sale of credit and loan services to customers, highlighting the benefits and features of our products and services.

Financial Analysis and Evaluation

Research and evaluate loan applicants' financial status, references, credit, and ability to repay loans, making informed decisions based on thorough evaluations.

File Maintenance and Updates

Review and update credit and loan files, ensuring all information is accurate and up-to-date.

Management Reporting

Submit credit and loan applications to management for review and approval, providing detailed reports and recommendations as needed.

Requirements
  • Education

Secondary (high) school graduation certificate.

Experience

7 months to less than 1 year of experience in a related field.

Work Conditions and Physical Capabilities

Ability to work in a fast-paced environment with tight deadlines, and to work under pressure while maintaining attention to detail.

Personal Suitability

Accurate, client-focused, flexible, and possessing good judgement and integrity.

Work Term and Language

Permanent position, working 35 to 40 hours per week, with English as the primary language of communication.