Restaurant Operations Manager

2 months ago


Eastern Passage, Nova Scotia, Canada HS Restaurant Holdings Full time
Job Summary

We are seeking a highly motivated and organized Restaurant Assistant Manager to join our team at HS Restaurant Holdings. As a key member of our management team, you will be responsible for overseeing daily restaurant operations, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Evaluate and improve daily restaurant operations to ensure efficiency and productivity.
  • Monitor and coach staff performance to meet sales and customer satisfaction targets.
  • Plan and organize daily restaurant operations, including staff scheduling and inventory management.
  • Supervise and train staff to ensure they have the skills and knowledge to provide excellent customer service.
  • Conduct regular performance reviews to identify areas for improvement and provide feedback.
  • Ensure compliance with health and safety regulations and maintain a clean and safe working environment.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer loyalty and retention.
  • Balance cash and record sales accurately and efficiently.
Requirements
  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a restaurant management role.
  • Equivalent experience in a related field.
Work Environment

This is a fast-paced environment that requires strong organizational and communication skills. You will be working in an urban area with public transportation available.

Physical Demands

This role requires standing for extended periods and working in a fast-paced environment.

Personal Suitability
  • Client focus and excellent communication skills.
  • Dependability and reliability.
  • Efficient interpersonal skills and ability to multitask.
  • Organized and able to work under pressure.
Benefits
  • Free parking available.
  • Team building opportunities.
  • Permanent work term.
  • English language required.
  • 30 to 40 hours per week.


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