Retail Store Supervisor

2 months ago


Revelstoke, Canada Your Dollar Store Full time
About the Role

We are seeking a highly skilled and experienced Retail Store Supervisor to join our team at Your Dollar Store. As a key member of our management team, you will be responsible for overseeing the daily operations of our store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Hiring and Training: Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Merchandise Management: Order and manage inventory, ensuring that our store is always stocked with the latest products and promotions.
  • Sales and Customer Service: Foster a positive and engaging shopping environment, providing exceptional customer service and driving sales growth through effective sales techniques and promotions.
  • Store Operations: Establish and maintain a clean, safe, and organized store environment, ensuring compliance with company policies and procedures.
  • Financial Management: Manage cash handling, reconcile sales and inventory discrepancies, and maintain accurate financial records.
  • Performance Management: Conduct regular performance evaluations, providing constructive feedback and coaching to team members to ensure they meet performance expectations.
Requirements
  • 1-2 years of retail management experience, preferably in a supervisory or assistant manager role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with team members, customers, and vendors.
  • Strong problem-solving and conflict resolution skills, with the ability to think critically and make sound decisions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • High school diploma or equivalent required; post-secondary education in business, retail management, or a related field an asset.

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