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Restaurant Operations Manager

2 months ago

Vernon, British Columbia, Canada Silverstar Brewing Corporation Full time
About the Role

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Silverstar Brewing Corporation. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities
  • Budget Management: Analyze financial data to identify areas for cost reduction and implement strategies to boost profits.
  • Operations Oversight: Evaluate daily restaurant operations, monitor revenues, and make data-driven decisions to optimize performance.
  • Staff Management: Supervise and train staff, conduct performance reviews, and ensure a positive and productive work environment.
  • Inventory Control: Organize and maintain inventory, ensuring that stock levels are optimal and minimizing waste.
  • Customer Service: Provide exceptional customer service, responding to customer complaints and feedback in a professional and timely manner.
Requirements
  • Education: Secondary (high) school graduation certificate or equivalent.
  • Experience: 2 years to less than 3 years of experience in a similar role, or equivalent experience.
  • Certifications: Serving It Right Certificate and Smart Serve.
  • Computer Skills: Proficient in point of sale systems.
  • Transportation: Own vehicle.
  • Work Environment: Fast-paced environment, working under pressure, and attention to detail.
  • Personal Qualities: Accurate, dependable, excellent oral communication, organized, reliable, and a team player.
Benefits
  • Health Benefits: Dental plan, health care plan, and vision care benefits.
  • Financial Benefits: Gratuities and a permanent work term.
  • Work Schedule: 35 to 40 hours per week.