Senior Business Systems Analyst

12 hours ago


Toronto, Canada Randstad Digital Full time
Lead Business Systems Analyst

Randstad Digital is seeking a highly skilled Lead Business Systems Analyst to contribute to our digital delivery portfolio. As a key member of our team, you will be responsible for global systems deployment, working closely with business leads to collect business requirements, prepare functional specifications, and prototype defined functionality.

Key Responsibilities:

  • Act as the functional lead on key IT transformation projects from conception to implementation.
  • Gather business requirements in the context of new ERP implementation and transformation, including formal documentation of processes and fit/gap analysis against business processes available in selected technology software.
  • Support design, construction, and implementation phases by working closely with solution architects and/or 3rd party systems integrators, reviewing design documents, and ensuring requirements are met.
  • Manage and maintain enterprise solutions through continued operational support, acting as a business advocate within the technology organization, including production support and ongoing enhancements.
  • Provide and support the implementation of business solutions by building relationships and partnerships with key stakeholders, identifying business needs, and adapting to competing demands, organizational changes, and new responsibilities.
  • Lead QA and testing strategy, creation of test plans and test cases to ensure requirements are met, coordinating and supporting business functional teams and project workstreams on testing initiatives, and reviewing defects and working with teams to determine the priority of fix and/or manual work around.

Requirements:

  • B.S. or M.S. degree in Industrial Engineering, Computer Science, Supply Chain, or similar.
  • Certification in Business Analysis (CBAP, PBA) is a plus.
  • 10+ years' experience leading ERP and ancillary technology implementations or digital transformation, preferably in Manufacturing.
  • Experience with CRM, ERP, MES, Supply Chain, and Financial Systems.
  • Affinity or understanding of business environments and processes from the manufacturing or Supply Chain industry.
  • Excellent interpersonal skills and demonstrated ability to build collaborative relationships to obtain consensus and engagement among multiple partners.


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