HR Operations Specialist

4 weeks ago

Delta, British Columbia, Canada PET VALU Full time

Position Overview:
The HR Operations Specialist will be responsible for delivering essential support in employee relations and performance management, focusing primarily on the Distribution Centre, Logistics, and Store teams. This role may also extend assistance to other departments as necessary.

This position is hybrid, requiring three days of onsite presence at the Distribution Centre. Future adjustments may involve transitioning to a new facility.

Compensation: $60,000-$65,000

Why Join Us?
At Pet Valu, we recognize that pets are family. With over 40 years of dedication to pet care, we ensure that pets lead healthy, joyful, and active lives.

Our workforce is pivotal to our achievements. As a dynamic organization, we encourage our employees to harness their creativity and innovative ideas, taking ownership of their roles and professional growth. We foster an open environment, promoting approachability and support for career advancement.

This is a remarkable opportunity to contribute to the establishment of a new distribution centre.

Key Responsibilities:

  1. Addressing and resolving employee relations inquiries through various communication channels.
  2. Providing coaching and insights on a range of topics, collaborating with management on complex employee relations, performance coaching, succession planning, and compensation recommendations.
  3. Sharing best practices with franchisees and directing them to external resources when necessary.
  4. Preparing various employee correspondence as needed.
  5. Conducting exit interviews and termination discussions, addressing employee queries and feedback.
  6. Managing leaves of absence, return-to-work processes, and modified duties.
  7. Assisting with payroll audits, including timecard reviews and follow-ups on discrepancies.
  8. Utilizing HRIS (Workday) for administrative support, including managing recruitment, hiring, and status changes.
  9. Providing employment verification to external parties.
  10. Facilitating HR orientations for new hires.
  11. Engaging in employee engagement initiatives and social committees.
  12. Participating in Health & Safety Committees and related initiatives.
  13. Supporting various HR projects as assigned.

Qualifications:

  • Post-secondary education in Human Resources Management is preferred.
  • CHRP designation or in progress is preferred.
  • 1-3 years of experience in Human Resources administration is required.
  • 1-3 years of experience supporting Human Resources client groups, particularly in performance management and employee relations, is preferred.

Skills and Attributes:

  • Ability to facilitate challenging conversations effectively.
  • Maintain professionalism and confidentiality in all interactions.
  • Strong interpersonal and collaborative skills, including presentation and negotiation abilities.
  • Ensure compliance with legal and policy standards.
  • Act as a change agent within the organization.
  • Exhibit excellent judgment and customer service skills, with strong time management capabilities.
  • Comfortable working in a distribution centre environment, providing in-person support.

Additional Information:
The majority of work hours will align with standard office hours, with occasional early mornings, late evenings, or weekends as needed.

Must be comfortable working onsite three days a week in a distribution centre environment.

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