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Hotel Operations Manager
2 months ago
We are seeking a highly organized and detail-oriented Hotel Clerk Supervisor to join our team at Super 8 by Wyndham Valemount. As a key member of our front desk team, you will be responsible for ensuring seamless guest experiences and maintaining the highest standards of customer service.
Key Responsibilities:- Co-ordination and Scheduling: Co-ordinate activities with other work units or departments to ensure efficient hotel operations.
- Leadership and Training: Hire, train, and supervise staff in job duties, safety procedures, and company policies.
- Reporting and Communication: Prepare and submit reports, and maintain open communication with clients and staff.
- Guest Services: Assist clients/guests with special needs and ensure their comfort and satisfaction.
- Operations and Maintenance: Maintain operation of computer systems, equipment, and machinery, and arrange repair work to ensure business continuity.
- Education: Secondary (high) school graduation certificate or equivalent experience.
- Experience: 1 year to less than 2 years of experience in a similar role.
- Language: Fluency in English.
- Work Environment: Fast-paced environment with a large workload, requiring attention to detail and ability to work under pressure.
- Competitive Salary: A competitive salary and benefits package.
- Opportunities for Growth: Opportunities for career growth and professional development.
- Collaborative Team: A collaborative and supportive team environment.
We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application.
