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Facilities Operations Supervisor

3 months ago


Vaughan, Ontario, Canada Accoravillage Full time
Position Overview:
As a key member of our leadership team, the Facilities Operations Supervisor plays a vital role in ensuring the smooth functioning of our retail environment. This position requires a dynamic individual who is passionate about operational excellence and committed to fostering a culture of sustainability.

Key Responsibilities:
1. **Team Leadership:** Act as a bridge between management and sales associates, motivating the team to achieve and surpass operational goals.
2. **Support Management:** Provide essential support to the Store Manager and Assistant Managers, ensuring continuity of operations in their absence.
3. **Customer Experience:** Model exemplary customer service behaviors to create a welcoming and positive shopping atmosphere for all visitors.
4. **Operational Efficiency:** Collaborate with store management to implement action plans that enhance productivity and streamline operational processes.
5. **Training and Development:** Assist in onboarding new associates and facilitate ongoing training to ensure team members are equipped with the necessary skills.
6. **Performance Feedback:** Communicate performance insights to management, fostering a culture of continuous improvement.
7. **Policy Adherence:** Ensure compliance with all company policies and procedures, maintaining a safe and respectful workplace.

Qualifications:
- Proven experience in retail operations and team leadership.
- Strong understanding of POS systems and financial procedures.
- Flexibility to work varied shifts, including weekends and holidays.
- Commitment to delivering exceptional customer service and building brand loyalty.

Join us in creating a positive impact through our operations and contribute to a healthier planet.