Area Manager, Animal Hospitals

4 weeks ago

Saskatoon, Saskatchewan, Canada VCA Canada Full time
Job Title: Area Manager, Animal Hospitals

We are seeking a highly skilled and experienced Area Manager to join our team at VCA Canada Animal Hospitals. As an Area Manager, you will be responsible for providing strategic leadership, mentorship, and management to our Saskatoon hospitals.

Key Responsibilities:
  • Develop and enforce operational policies with leadership.
  • Review and approve equipment assessments and business cases.
  • Maintain confidentiality and ensure adherence to hospital policies.
  • Oversee report preparation, appointment scheduling, and inventory management.
  • Monitor client reminders, database maintenance, and use of the Retriever App.
  • Ensure accurate invoicing and monitor eSpot reports.
  • Manage accounts receivable, hospital credit policies, and invoice approvals.
  • Reconcile Controlled Drugs weekly and ensure compliance.
  • Optimize hospital operations, including staffing, schedules, and maintenance.
Financial Performance & Reporting:
  • Develop budgets and business plans with hospital teams.
  • Review and resolve financial discrepancies; meet benchmarks.
  • Lead regional meetings on financials and initiatives.
  • Analyze costs and revenues; provide monthly reports to the Regional Operations Director.
  • Regularly review and adjust budget notes.
Client Service & Marketing:
  • Enhance client experience and promote insurance, CareClub, and Mollies.
  • Engage in local educational events and handle client concerns.
  • Promote VCA Canada's image and ensure high standards in hospital appearance.
Human Resources:
  • Recruit, coach, and manage high-performance teams.
  • Oversee performance reviews, salary management, and disciplinary actions.
  • Ensure compliance with HR processes and local regulations.
  • Facilitate training and development opportunities.
  • Manage scheduling, time off, and associate recognition.
Communication & Strategic Planning:
  • Deliver onboarding and training; build relationships with educational institutions.
  • Implement organizational improvements and manage resources.
  • Maintain vendor relationships and maximize support levels.
  • Prepare business plans and conduct regular reviews.
  • Mentor clinic teams and liaise with the VCA Canada support team.
Requirements:
  • 5+ years management experience with 10+ direct reports.
  • 5+ years of operational management.
  • Strong leader who can build trust and respect with hospital teams and our support office.
  • Strong mediator and problem solver.
  • Ability to communicate clearly and concisely.
  • Ability to read and interpret documents.
  • Demonstrated ability and exposure to financial planning.
  • Ability to teach, delegate, and give direction to others.
  • Proficient computer and typing skills.
What We Offer:
  • Competitive wages and benefits.
  • Exceptional career development: there is room to grow here.
  • Opportunities to give back to your community through VCA initiatives.
  • Generous personal pet care discounts.
  • And extra perks like shopping discounts and cool wellness apps.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

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