Director Medical Leadership

1 month ago

Toronto, Ontario, Canada Sun Life Full time
Director Medical Leadership

As a Director Medical Leadership at Sun Life, you will play a key role in driving change management and communications strategies that support our key strategic initiatives. You will be responsible for developing and executing change management plans that minimize disruption and maximize adoption and business impact.

Key Responsibilities:
  • Develop and lead change management strategies that assess stakeholder impact, risk, and change readiness for key initiatives across RA&S and the IID channel.
  • Implement and maintain a holistic change management plan across all IID initiatives to align and ensure appropriate sequencing to introduce change that minimizes disruption and maximizes adoption and business impact.
  • Partner with training and education teams to develop and implement training based on skills, knowledge, and behaviors necessary to implement changes, tools, and technology.
  • Inform key stakeholders on change management strategies and support a unified approach/process across the IID business teams.
  • Identify adoption barriers and execution risks, and work with relevant partners/stakeholders and business owners to overcome.
  • Develop communication strategy and content to convey key messages cohesively.
  • Deploy communication to the appropriate channels for target audience and ensure accuracy and timeliness of communication delivery.
  • Identify and report on change management-related risks, and develop mitigating actions.
Requirements:
  • Change Management certification or designation, e.g. Prosci Certification, Association of Change Manage Professional (ACMP) or Change Management Institute (CMI) preferred or equivalent experience.
  • Minimum of 8 years relevant business experience, ideally within insurance, wealth management and/or other financial services.
  • Proven track record in successfully leading execution of change management functions for large programs and projects.
  • Strong business acumen with ability to use data to inform decision making.
  • Knowledge of adult learning principles and experience delivering training sessions would be an asset.
  • Strong influencing and relationship management skills in partnering with peers and senior management towards cultural change and introduction of new concepts.
  • Strong communication skills, both written and verbal.
  • Strong ability to use Microsoft office suite, particularly excel and PowerPoint.
  • Proven experience in project management, including project planning and progress reporting would be an asset.
What We Offer:
  • Flexible Benefits from the day you join to meet the needs of you and your family.
  • We're also listed as one of the Best Workplaces for Women and Best Workplaces with Most Trusted Executive Teams.
  • Join one of our many Inclusion Networks. These voluntary, employee-led groups are dedicated to creating connection, fostering inclusivity, and building community.
  • Charitable giving through our You Give, We Give program lets you give back to your community – and in many cases, we'll match your contributions.

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