Hotel Operations Director

4 days ago


Smiths Falls, Canada Best Western Smiths Falls Hotel Full time
Job Title: Hotel General Manager

We are seeking a highly skilled and experienced Hotel General Manager to join our team at Best Western Smiths Falls Hotel.

Key Responsibilities:
  • Leadership and Management: Lead and manage a team of hotel staff, including front desk, housekeeping, and food and beverage services.
  • Financial Management: Oversee the hotel's financial performance, including budgeting, forecasting, and cost control.
  • Customer Service: Ensure exceptional customer service and satisfaction, responding to guest complaints and concerns in a timely and professional manner.
  • Operations: Manage the day-to-day operations of the hotel, including room assignments, maintenance, and security.
  • Marketing and Sales: Develop and implement marketing and sales strategies to increase revenue and occupancy.
Requirements:
  • Education: College/CEGEP degree in Hospitality or a related field.
  • Experience: 1 year to less than 2 years of experience in a hotel management role.
  • Language: English.
  • Work Hours: 35 hours per week.

What We Offer: Competitive salary, benefits package, and opportunities for professional growth and development.



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