Food Service Team Lead

4 weeks ago


Ottawa, Ontario, Canada Food and Beverage Company of Kanata Inc. Full time
Job Title: Food Service Supervisor

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Food and Beverage Company of Kanata Inc.

Job Summary:

The Food Service Supervisor will be responsible for overseeing the daily operations of our food service department, ensuring that high-quality food and exceptional customer service are consistently delivered.

Key Responsibilities:
  • Leadership and Supervision: Supervise and coordinate the activities of staff who prepare and portion food, ensuring that tasks are completed efficiently and effectively.
  • Training and Development: Train staff in job duties, sanitation, and safety procedures, promoting a culture of excellence and continuous improvement.
  • Quality Control: Ensure that food and service meet quality control standards, maintaining a clean and safe environment for customers and staff.
  • Customer Service: Address customers' complaints or concerns, providing exceptional service and resolving issues promptly.
  • Record Keeping: Maintain accurate records of stock, repairs, sales, and wastage, providing valuable insights for future planning and decision-making.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Suitability: Excellent communication and interpersonal skills, with a strong focus on customer service and team leadership.
Work Environment:

This is a permanent position, working 30 to 40 hours per week. The language of work is English.



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