Food Service Team Lead

4 weeks ago


Ottawa, Ontario, Canada A.M. FOOD SERVICES LTD Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Tim Hortons. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities:

  • Establish methods to meet work schedules and ensure efficient food preparation and service.
  • Supervise and train staff in job duties, sanitation, and safety procedures.
  • Estimate ingredient and supplies required for meal preparation and maintain accurate records.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Prepare and submit reports on sales, stock, and wastage.

Requirements:

  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a food service environment.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment with tight deadlines.

Work Environment:

  • Noisy and wet/damp work site environment.
  • Hot temperatures and physically demanding work.

Personal Suitability:

  • Client focus and efficient interpersonal skills.
  • Excellent oral communication and team player.

Support for Newcomers and Refugees:

  • Recruit and support newcomers and refugees in their job search and credential recognition.

Support for Youths:

  • Offer on-the-job training tailored to youth.

Support for Indigenous People:

  • Develop and maintain relationships with indigenous communities and organizations.


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