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IT Support Analyst

3 months ago


Mississauga, Ontario, Canada Employment and Social Development Canada Full time
  • Compensation: $29.00 per hour / 30 to 40 hours weekly
  • Employment Type: Permanent, Full-time
  • Availability: Immediate start
Qualifications
  • Completion of secondary education (high school diploma)
Experience Requirements

No prior experience necessary; training will be provided. Work is to be conducted on-site, with no remote work options available.

Key Responsibilities
  • Monitor and report on the efficiency of computer systems and networks
  • Assist users facing challenges with their computer systems
  • Utilize user manuals, technical documentation, and other resources to troubleshoot and implement solutions
  • Offer guidance and training to users based on identified issues
  • Maintain a log of problems and solutions for reference by other support analysts
  • Engage in the re-engineering of applications and software
  • Deliver business systems, network, and internet support to users as needed
  • Conduct backup and recovery operations for web servers
Eligibility Criteria

Applicants must meet the following:

  • Must be a Canadian citizen, or a permanent or temporary resident of Canada.
  • Must possess a valid Canadian work permit.

If you do not have authorization to work in Canada, please refrain from applying. The employer will not respond to applications from unauthorized individuals.

Notice

Important: This job listing has been posted directly by the employer. While the Government of Canada strives to ensure the accuracy and reliability of this posting, it cannot guarantee its authenticity.