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Hotel Front Office Supervisor

2 months ago


Vancouver, British Columbia, Canada Lonsdale Quay Hotel Inc. Full time
Position Overview

The Front Office Manager at Lonsdale Quay Hotel Inc. is responsible for overseeing the daily operations of the front desk and ensuring exceptional guest experiences.

Qualifications
  • Education: Completion of a College/CEGEP program or equivalent experience.
  • Experience: A minimum of 1 year to less than 2 years in a similar role.
Key Responsibilities
  • Develop and implement effective policies and procedures for front office operations.
  • Perform essential front desk duties to assist guests.
  • Prepare and manage budgets while monitoring revenues and expenses.
  • Coordinate and supervise maintenance activities to ensure a well-functioning environment.
  • Establish and manage work schedules for front office staff.
Technical Skills
  • Proficient in MS Word and MS Excel.
Personal Attributes
  • Strong client focus and commitment to service excellence.
  • Ability to adapt and demonstrate flexibility in a dynamic environment.
Employment Details
  • Job Type: Permanent
  • Work Language: English
  • Work Hours: 40 hours per week