Stage Experience Manager

4 weeks ago


Ottawa, Ontario, Canada Sephora USA, Inc Full time
Job Title: Stage Experience Manager

As a Stage Experience Manager at Sephora, you will be responsible for delivering exceptional client experiences and managing all aspects of services, classes, and events in a specific store location. You will also be accountable for the development of beauty advisors and senior artistry and skincare roles.

Key Responsibilities:
  • Manage the services online reservation system, including publishing beauty advisor availability and class dates and times.
  • Execute beauty advisor training for new hires and existing team members, ensuring they are properly engaging with all store brands.
  • Facilitate orientation and selling model training sessions, providing feedback on brand training effectiveness.
  • Develop and implement personalized career plans for beauty advisors to achieve their professional goals.
About Sephora:

Sephora is a leading beauty retailer with a rich history dating back to the 1970s. As a subsidiary of LVMH, Sephora offers a wide range of prestige brands and its own private label, SEPHORA COLLECTION. Our stores provide a unique beauty experience, with consultations, classes, and one-on-one service from personal beauty advisors. We are committed to delivering exceptional client experiences and investing in our employees' careers.



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