Facilities Operations Manager

4 weeks ago

Greater Sudbury Unitary Authority ON, Canada Accoravillage Full time

Job Summary:

We are seeking a highly motivated and experienced Facilities Team Lead to join our team at Accoravillage. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operations of our store, including managing inventory, supervising staff, and maintaining a high level of customer service.

Key Responsibilities:

  • Assist in the operational functions of the store, including inventory management, staff supervision, and customer service.
  • Provide support and coverage to the Store and Assistant Managers in their absence.
  • Model desired selling and customer service behaviors at all times to promote a positive in-store experience for customers and employees.
  • Proven experience with POS management, daily banking procedures, and submitting timely reports.
  • Availability for varied weekly shifts, including weekends, closing, and holidays.
  • Demonstrate a customer-obsessed selling culture and build brand loyalty through excellent product knowledge.
  • Partner with store management to execute action plans that optimize results and ensure effective execution of all store operational activities.
  • Contribute ideas and solutions to the leadership team that result in increased productivity and improved operations of the store.
  • Assist store management in conducting new associate onboarding and trainings.
  • Oversee and delegate tasks to the team to best maximize efficiency of store operations.
  • Communicate individual and/or team performance feedback to store management.
  • Ensure adherence to all company policies, procedures, and guidelines.
  • Perform opening and closing procedures, and any inventory duties as directed.

Requirements:

  • Proven experience in a retail or facilities management role.
  • Excellent communication and leadership skills.
  • Ability to work varied shifts, including weekends and holidays.
  • Strong problem-solving and analytical skills.
  • Ability to work effectively in a team environment.

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