Customer Service Manager, Engine Health Monitoring
3 weeks ago
CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.
The company is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.
CAMP Systems International, Inc. delivers its services through a "SaaS plus" model and supports over 20,000 aircraft on its maintenance tracking platform and over 31,000 engines on its engine health monitoring platform.
The company also provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world.
CAMP Systems International, Inc. has grown from a single location company in 2001 to over 1,300 employees in 13 locations around the world.
About the RoleWe are seeking a highly skilled and experienced Customer Service Manager to join our team in Montreal, Quebec.
The successful candidate will be responsible for achieving our company objectives involving client needs and requests by assigning responsibilities, delegating work, and coaching team members.
This role offers the chance to become familiar with CAMP Systems International, Inc.'s software, clientele, and brand.
The Customer Service Manager will be responsible for the first impression and representation of CAMP Systems International, Inc. to our customers.
Key Responsibilities- Coach team members to maintain high standards of telephone and e-mail etiquette and promptness.
- Ensure best in class customer service by providing effective and efficient assistance of customer facing applications, reports, and services.
- Mentor team members towards their career goals.
- Train new team members.
- Distribute workload and prioritize tasks to achieve our business objectives.
- Relentlessly pursue process improvement and improve efficiency to surpass our business objectives.
- Maintain our work instructions up to date.
- 3-5 years of management experience in a Customer Service or client-facing environment.
- Ability to fluently speak in both English and French.
- Team-first attitude and a positive leadership style.
- Willingness to ask questions and challenge the status quo.
- Excellent interpersonal skills.
- Problem-solving mentality.
- Ability to continuously improve processes through innovative strategies.
- Willingness to travel occasionally based on business needs.
- Experience in the aviation or software industry a plus.
- Proficiency in MS Office suite, especially MS Excel computer software.
-
Engine Health Monitoring Specialist
2 weeks ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, CAMP delivers innovative solutions to support the growth and success of its clients.Job SummaryIn this role, you will be responsible for analyzing gas path performance data to identify potential...
-
Engine Health Monitoring Specialist
3 weeks ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, CAMP delivers innovative solutions to support the growth and success of its clients.Job SummaryIn this role, you will be responsible for analyzing gas path performance data to identify potential...
-
Engine Health Monitoring Specialist
5 days ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.Our ServicesCAMP delivers...
-
Engine Health Monitoring Specialist
5 days ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.Our ServicesCAMP delivers...
-
Junior Engine Health Monitoring Specialist
1 week ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.Our services are delivered...
-
Junior Engine Health Monitoring Specialist
1 week ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. With a strong presence in the market, CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers worldwide.Our services are delivered...
-
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeCAMP Systems International, Inc. is a leading provider of compliance and health management services to the global business aviation industry.Our company is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our services include:Aircraft health monitoring and...
-
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeCAMP Systems International, Inc. is a leading provider of compliance and health management services to the global business aviation industry.Our company is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our services include:Aircraft health monitoring and...
-
Junior Engine Health Monitoring Specialist
2 weeks ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, CAMP delivers innovative solutions to support the growth and success of its clients.Job SummaryIn this role, you will be responsible for analyzing gas path performance data to identify potential...
-
Junior Engine Health Monitoring Specialist
2 weeks ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMPCAMP Systems is a leading provider of aircraft compliance and health management services to the global business aviation industry. As a trusted partner, CAMP delivers innovative solutions to support the growth and success of its clients.Job SummaryIn this role, you will be responsible for analyzing gas path performance data to identify potential...
-
Customer Success Manager, Strategic
1 week ago
Montreal, Quebec, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager, Strategic to join our team. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesDevelop and execute strategic plans to drive customer success and growthBuild and maintain strong...
-
Customer Success Manager, Strategic
2 weeks ago
Montreal, Quebec, Canada ACCS - ARES Customer Care Solutions GmbH Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager, Strategic to join our team. As a key member of our customer success organization, you will be responsible for driving customer adoption, retention, and growth.Key ResponsibilitiesDevelop and execute strategic plans to drive customer success and growthBuild and maintain strong...
-
Engine Health Analyst
4 weeks ago
Montreal, Quebec, Canada CAMP Full timeAbout CAMP Systems CAMP Systems is a leading provider of aircraft compliance and health management services for the global business aviation industry. We are recognized as the preeminent brand in our field, serving nearly all business aircraft manufacturers worldwide. Our comprehensive services encompass maintenance tracking platforms, engine health...
-
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeCompany OverviewCAMP Systems International, Inc. stands as the foremost provider of aircraft compliance and health management solutions within the global business aviation sector. Renowned for its excellence, CAMP is the preferred service provider for nearly all manufacturers of business aircraft worldwide. Our offerings are delivered through a "SaaS plus"...
-
Account Development Manager
2 weeks ago
Montreal, Quebec, Canada Dental Monitoring Full timeAbout Dental MonitoringDental Monitoring is a MedTech scale-up in a rapidly expanding medical field.Value PropositionOur solutions provide significant value to clients by enabling easy detection of intraoral observations, enhancing patient and doctor collaboration.The Account Executive RoleIdentify new business opportunities within your designated territory...
-
Account Development Manager
3 weeks ago
Montreal, Quebec, Canada Dental Monitoring Full timeAbout Dental MonitoringDental Monitoring is a MedTech scale-up in a rapidly expanding medical field.Value PropositionOur solutions provide significant value to clients by enabling easy detection of intraoral observations, enhancing patient and doctor collaboration.The Account Executive RoleIdentify new business opportunities within your designated territory...
-
Customer Service Representative
4 days ago
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeAbout CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.We are the pre-eminent brand in our industry and the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our ServicesWe...
-
Customer Service Representative
3 days ago
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeAbout CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.We are the pre-eminent brand in our industry and the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our ServicesWe...
-
Customer Service Representative
3 days ago
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeAbout CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.We are the pre-eminent brand in our industry and the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our ServicesWe...
-
Customer Service Representative
5 days ago
Montreal, Quebec, Canada CAMP Systems International, Inc. Full timeAbout CAMP Systems International, Inc.CAMP Systems International, Inc. is a leading provider of aircraft compliance and health management services to the global business aviation industry.We are the pre-eminent brand in our industry and the exclusive recommended service provider for nearly all business aircraft manufacturers in the world.Our ServicesWe...
