Customer Service Supervisor

2 days ago

Edmonton, Alberta, Canada 2448556 Alberta Ltd. Full time
Job Title: Customer Service Supervisor

We are seeking a highly organized and detail-oriented Customer Service Supervisor to join our team at 2448556 Alberta Ltd. The successful candidate will be responsible for leading a team of customer service representatives and ensuring that our customers receive exceptional service.

Key Responsibilities:
  • Lead a team of customer service representatives to ensure that our customers receive exceptional service.
  • Develop and implement processes to improve customer satisfaction and loyalty.
  • Conduct performance reviews and provide feedback to team members.
  • Identify and address any customer complaints or issues in a timely and professional manner.
  • Collaborate with other departments to ensure that customer needs are met.
Requirements:
  • 1-2 years of experience in a customer service role.
  • Proven leadership skills and ability to motivate a team.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

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