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Assistant Produce Manager

2 months ago

Burlington, Ontario, Canada Farm Boy Full time

About Farm Boy

Farm Boy is a leading retailer of fresh food and grocery products, committed to providing an exceptional shopping experience for our customers. We are passionate about creating a unique and fresh food shopping experience, and we are seeking a talented individual to join our team as an Assistant Produce Manager.

Job Summary

The Assistant Produce Manager will assist the Department Manager in achieving company, store, and department goals. This role will be responsible for providing superior customer service, supporting the training and development of the team, and maintaining a high level of confidentiality and trust.

Key Responsibilities

  • Provide exceptional customer service and support Farm Boy's vision of the best fresh shopping experience.
  • Assist in the development of the team by supporting training, coaching, and recognition while maintaining a high level of confidentiality and trust.
  • Effectively communicate and support the team with huddles, product knowledge, corporate policies and procedures, and Health and Safety.
  • Provide floor support and supervision, including serving customers, merchandising and rotation, breaks, and general department cleanliness.
  • Support office management, including completing inventory and orders, invoices, scheduling, and payroll.
  • May be requested to undertake other related duties on a periodic basis.

Qualifications

  • Typically requires completion of a post-secondary program with an emphasis in business, plus a minimum of 1 year of progressively responsible supervisory or management experience in a similar role or an equivalent combination of education and experience.
  • Excellent organizational, interpersonal, and analytical skills.
  • Clear and effective communication style, both written and oral.
  • Good judgment and decision-making abilities while communicating with customers and Farm Boy team members.
  • Ability to learn manual and automated systems/tools.
  • Skilled at working in a fast-paced environment while maintaining priorities and a high level of performance.
  • Flexible schedule, including weekends, evenings, and holidays.
  • Fluency in English and French shall be considered an asset.

Work & Sensory Environment

  • Providing service to several people or departments, working under many simultaneous deadlines.
  • Performing extensive and repetitive data entry.
  • Sitting for long periods of time at workstation.
  • Possible exposure to eye strain from computer terminals.