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Restaurant Operations Manager

2 months ago


Whitby, Canada Wendy's Restaurant Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Wendy's Restaurant. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food quality meets the highest standards.

Key Responsibilities:
  • Evaluate and improve daily operations to increase efficiency and productivity.
  • Monitor and manage staff performance, providing coaching and training as needed.
  • Recruit, train, and develop a high-performing team of restaurant staff.
  • Set and manage staff work schedules to ensure adequate coverage and minimize labor costs.
  • Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
  • Conduct regular performance reviews to assess staff performance and provide feedback for improvement.
  • Cost products and services to ensure profitability and minimize waste.
  • Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand.
  • Ensure that all health and safety regulations are followed to maintain a safe working environment.
  • Negotiate arrangements with suppliers for food and other supplies to ensure the best possible prices and quality.
  • Participate in marketing plans and implementation to promote our restaurant and increase sales.
  • Address customer complaints or concerns in a professional and courteous manner.
  • Provide exceptional customer service to ensure customer satisfaction and loyalty.
  • Plan, organize, direct, control, and evaluate daily operations to ensure that our restaurant runs smoothly and efficiently.
Requirements:
  • More than 20 years of experience in a restaurant management role.
  • Excellent leadership and communication skills.
  • Ability to work in a fast-paced environment and make decisions quickly.
  • Strong analytical and problem-solving skills.
  • Ability to work under pressure and meet deadlines.
  • Physical stamina to stand for extended periods and lift heavy loads.
  • Attention to detail and ability to multitask.
  • Excellent written and verbal communication skills.
  • Ability to work in a team environment and build strong relationships with colleagues and customers.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional growth.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply:

If you are a motivated and experienced Restaurant Manager looking for a new challenge, please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.