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Technical Support Specialist

2 months ago

Abbotsford, British Columbia, Canada Triple Eight Transport Inc. Full time
At Triple Eight Transport Inc., we are seeking a skilled Technical Support Specialist to join our team. The ideal candidate will have a strong background in technical support and be able to provide excellent customer service.

Responsibilities:

* Provide technical support to customers via phone, email, and in-person
* Troubleshoot and resolve technical issues in a timely and efficient manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain technical documentation

Requirements:

* College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
* Or equivalent experience
* 1 year to less than 2 years of experience in technical support
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment

What We Offer:

* Competitive salary
* Comprehensive benefits package
* Opportunities for professional growth and development

If you are a motivated and detail-oriented individual with a passion for technical support, we encourage you to apply.

Note: The language of work is English and the work schedule is 40 hours per week.