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Customer Service Representative

2 months ago

St Albert, Alberta, Canada Safeway Full time

About Safeway

Safeway is a leading retail company that provides an exceptional food shopping experience to consumers across Canada. As a proud member of Sobeys Inc., we serve the needs of Canadians with over 1,500 stores in more than 800 communities from coast-to-coast.

We are committed to delivering top-quality products and superior service to our customers, while also giving back to the communities we serve. Our commitment to excellence has earned us a reputation as an employer of choice for those looking for a career in food retail.

A Day in the Life of a Customer Service Representative

As a Customer Service Representative at Safeway, you will play a vital role in maintaining a well-stocked store and providing an exceptional shopping experience for our customers. Your responsibilities will include:

  • Upholding and complying with company procedures, standards, and policies in all situations
  • Stocking product to shelves, including dairy, frozen, perishable, and non-perishable items
  • Maintaining and building merchandise displays in compliance with Safeway programs
  • Rotation of product
  • Loading and unloading of product for the sales floor
  • Backroom and inventory management
  • Operating a cash register as needed for relief during peak business hours
  • Any other duties as assigned by the Store Manager

Requirements

To be successful in this role, you will need:

  • Ability to learn quickly
  • Ability to work in a fast-paced environment
  • Highly motivated and team-oriented
  • Ability to communicate clearly and concisely in both oral and written form
  • Possess strong customer service qualities
  • Works in a safe and responsible manner
  • Available to work between the hours of 11:00 pm – 7:30 am
  • May be required to transfer to days based on collective agreement
  • Must be available to be scheduled anytime on Sunday (Alberta Only)

Physical Requirements

The physical demands of this role include:

  • Constant lifting of up to 20 pounds
  • Constant reaching, gripping
  • Frequent bending, walking, standing, twisting, pushing or pulling
  • Occasional lifting of up to 20-50 pounds
  • Occasional computer and point of sale system use
  • Occasional crouching, kneeling, squatting

Why Work for Safeway

We offer regular pay increases for hourly employees, flexible scheduling, and a comprehensive benefit plan that includes employer-funded prescription drug coverage, vision care, dental coverage, and a pension plan for eligible employees. We are looking for friendly, enthusiastic individuals who enjoy giving our customers the best shopping experience. If you want the chance to join one of the best retail teams in the industry, enhance your skill set, learn from experts, and advance your career, this is the place to be.