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Employee Relations Specialist

2 months ago


Mississauga, Ontario, Canada Expeditors Full time
Job Summary

We are seeking a highly skilled and experienced Employee Relations Specialist to join our team at Expeditors Canada Inc. This is a critical role that requires a strong understanding of employment legislation, regulations, and best practices.

Key Responsibilities
  • Provide high-level customer service to business leaders and employees, ensuring positive working relations and achieving exceptional results.
  • Manage and administer employee life cycle changes, including onboarding, offboarding, and transfers.
  • Oversee leave of absences, including ESA job-protected leaves, and ensure compliance with relevant legislation.
  • Offer advice and education to managers and employees on company policies and employment legislation.
  • Serve as a resource to managers, providing consultation on performance management, employee relations, investigations, and progressive discipline matters.
  • Assess and implement resolutions to complex employee relations matters, including decisions involving varying levels of risk.
  • Conduct workplace investigations on workplace violations and harassment-related complaints, ensuring objective and thorough results.
  • Manage benefits programs, ensuring accuracy in billing and resolving issues with third-party providers.
  • Maintain accurate records and compile statistical reports on personnel data, including hires, transfers, absenteeism rates, and performance appraisals.
  • Support management and senior leadership in developing, implementing, and revising policies and procedures.
  • Maintain strong working partnerships with the Payroll, Legal, and Finance teams to ensure efficient workflow and effective collaboration.
  • Assist management in developing departmental goals, objectives, and systems.
  • Demonstrate utmost professionalism, ethical standards, and discretion in handling confidential information.
Qualifications
  • University degree in Human Resources, Industrial Relations, or a related field.
  • CHRP designation preferred.
  • Fluency in French is a strong asset.
  • Minimum 3 years of HR experience.
  • Exceptional communication, organizational, time management, and problem-solving skills.
  • Ability to thrive in a fast-paced work environment, managing multiple priorities, stakeholders, and deliverables.
  • Good judgment and decision-making skills.
  • Ability to conduct sound risk assessments.
  • Knowledge of employment legislation, regulations, and best practices.
  • Able to build and maintain lasting relationships with other departments, key business partners, and stakeholders.
  • Strong leadership skills, with demonstrated ability to train, coach, evaluate, and improve others.
  • Ability to foster a positive and respectful team environment.