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Sephora Sales Floor Manager
2 months ago
We are seeking a highly skilled and experienced Stage Experience Lead to join our Sephora team. As a key member of our store leadership team, you will be responsible for overseeing all sales floor departments and ensuring that our clients receive an exceptional shopping experience.
Key Responsibilities- Client Experience: Ensure that all on-stage cast execute Sephora's selling model and provide outstanding client service. Partner with your direct manager to address client feedback and issues.
- Embracing Innovation: Support the training of all World selling cast in Client Interactive Technology.
- Event Management: Assist with in-store events to drive sales and meet client needs.
- Performance Assessment & Development: Coach team members to improve performance and provide timely feedback.
- Entrepreneurial Spirit: Analyze sales performance and identify business opportunities.
- 1-3 years of experience in a similar role at a similar volume store or equivalent internal experience.
- Excellent verbal and written communication skills.
- Ability to influence business partners at all levels.
At Sephora, you'll be surrounded by talented individuals who share your passion for beauty and customer service. Enjoy discounts, exclusive brand events, and a comprehensive training program to help you achieve your career goals.