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Retail Sales Supervisor

2 months ago


Mississauga, Ontario, Canada Cell Tech Electronics Full time
About the Role

We are seeking a highly skilled Sales Supervisor to join our team at Cell Tech Electronics. As a Sales Supervisor, you will play a key role in driving sales growth and ensuring exceptional customer service.

Key Responsibilities
  • Team Leadership: Supervise and coordinate the activities of sales workers, providing guidance and support to ensure they meet their sales targets.
  • Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately tracked and replenished as needed.
  • Customer Service: Resolve customer complaints and issues in a professional and timely manner, providing solutions that meet their needs.
  • Reporting and Analysis: Prepare and analyze sales reports, identifying trends and areas for improvement to inform business decisions.
  • Merchandise Management: Authorize the return of merchandise, ensuring that returns are processed efficiently and effectively.
  • Supply Chain Management: Order merchandise, ensuring that stock is replenished in a timely manner to meet customer demand.
  • Authorization and Payment: Authorize payments by cheque, ensuring that financial transactions are accurate and secure.
  • Work Environment: Work in a fast-paced retail environment, providing exceptional customer service and ensuring that sales targets are met.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 7 months to less than 1 year
  • Language: English
  • Work Hours: 36 hours per week