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Bilingual Insurance Representative
2 months ago
We are seeking a highly motivated and bilingual Insurance Customer Service Representative to join our team at Recrute Action. As a key member of our insurance team, you will be responsible for providing exceptional customer service to our clients, ensuring their insurance needs are met, and delivering a world-class customer experience.
Key Responsibilities- Understand customer insurance needs and provide tailored insurance solutions.
- Quote and sell Home and Auto insurance policies.
- Assist new customers with their Home and Auto insurance needs.
- Service existing customers by updating their policies to meet changing needs and offering new products as required.
- Drive strong customer retention by delivering a world-class customer experience.
- Underwrite new business, policy endorsements, and renewals by gathering all necessary information for pricing and risk analysis.
- Stay up to date on underwriting standards and regulatory guidelines.
- College diploma or university degree is an asset.
- OTL or RIBO license is an asset.
- Willingness to obtain an OTL (Other Than Life) insurance license—training and exam are provided.
- Sales and customer service experience.
- Strong communication, problem-solving, and self-management skills.
- Bilingual fluency in English and French (spoken and written) to support clients in both languages.
- Ability to learn new software and match products to customer needs.
The training class is conducted together as a group, ensuring full support and guidance. The training class begins in October (exact start date to be confirmed). The training includes a 4-week program, with 2 weeks dedicated to on-site OTL licensing training (Monday to Friday, 9 am to 5 pm).
About Recrute ActionRecrute Action provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
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