Business Systems Analyst

4 weeks ago

Ottawa, Ontario, Canada CMHC Full time
About the Role

We are seeking a highly skilled Bilingual Business Analyst to join our Business Optimization and Systems team. As a key member of the team, you will be responsible for analyzing and understanding business activities and systems, as well as their interactions with other internal and external activities and systems.

Key Responsibilities
  • Identify business activities affected by system changes and document business requirements, training materials, process flows, and user stories.
  • Analyze business activities and systems, and their interactions with other internal and external activities and systems.
  • Oversee access provisioning and security for various systems, and perform audit control reviews.
  • Participate in User Acceptance Testing, ensuring timely development and execution of test cases related to processes and systems.
  • Identify opportunities for automation to streamline data processes and leverage those efficiencies in end-user systems.
  • Document procedures to ensure business continuity and knowledge transfer within the team.
  • Evaluate business change requests, triage, and monitor system defects, and recommend system enhancements while conforming to best practices.
  • Organize and triage incoming requests for general enquiries and support.
Requirements
  • Bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics, or a related discipline, or relevant experience.
  • Minimum of three (3) years' experience analyzing or designing business systems or risk and decisioning platforms.
  • Experience providing specialized technical advice and recommendations with respect to Information Systems.
  • Experience with Excel and Power BI.
  • Ability to take initiative in completing multiple concurrent projects/tasks.
  • Demonstrated experience working in a team environment with technical support resources, business users, and external partners.
  • Demonstrated ability to research issues, analyze problems, synthesize information, and make recommendations.
  • Bilingualism (English and French).
Preferred Qualifications
  • PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
  • Relevant experience with Microsoft Cloud services, Mainframe applications.
  • Experience with SQL, Python, SAS.
  • Experience in both waterfall and Agile methodologies.
About CMHC

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission. We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans, and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.

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