Business Systems Analyst

3 weeks ago

Ottawa, Ontario, Canada CMHC Full time
Business Analyst - Bilingual

We are seeking a highly skilled Business Analyst to join our Business Optimization and Systems team at CMHC. As a key member of the team, you will play a critical role in analyzing and understanding business activities and systems, as well as their interactions with other internal and external activities and systems.

Key Responsibilities:
  • Help identify which business activities will be affected by system changes, and document the business requirements, training materials, process flows and user stories for system changes.
  • Analyze and understand business activities and systems, as well as their interactions with other internal and external activities and systems.
  • Oversee the access provisioning and security for various systems, look after the inventory of security access roles and perform audit control reviews.
  • Participate in User Acceptance Testing ensuring timely development and execution of test cases related to the processes and systems.
  • Identify where automation can be used to streamline data processes and leveraging those efficiencies in end-user systems.
  • Document procedures to ensure business continuity and knowledge transfer within the team.
  • Evaluate business change requests, triage and monitor system defects and recommend system enhancements while conforming to best practices.
Requirements:
  • A bachelor's degree or college diploma with a concentration in Business, Computer Science, Information Technology, Mathematics or a related discipline or relevant experience.
  • A minimum of three (3) years' experience analyzing or designing business systems or risking and decisioning platforms.
  • Experience providing specialized technical advice and recommendations with respect to Information Systems.
  • Experience with Excel and Power BI.
  • The ability to take initiative in completing multiple concurrent projects/tasks.
  • Demonstrated experience working in a team environment with technical support resources, business users and external partners.
  • Bilingualism (English and French).
  • A PMP (Project Management Professional) or CBAP (Certified Business Analyst Professional) designation(s).
  • Relevant experience with Microsoft Cloud services, Mainframe applications.
  • Experience with SQL, Python, SAS.
  • Experience in both waterfall and Agile methodologies.
About CMHC:

CMHC is an inclusive workplace where diversity of thought – and of people – are recognized, valued, and considered essential to achieving our mission. We're committed to employment equity and encourage women, Indigenous Peoples, persons with disabilities, veterans and persons of all races, ethnicities, religions, abilities, sexual orientations, and gender identities and expressions to apply.

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