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Culinary Operations Supervisor

3 months ago

Lincoln, New Brunswick, Canada Tim Hortons Full time
Position Overview

The role of the Food Service Supervisor involves overseeing the daily operations within a fast-paced dining environment. This position is essential for ensuring that food quality and service standards are consistently met.

Educational Requirements
  • Completion of secondary (high) school graduation certificate is required.
Work Environment

This position may be located in various settings, adapting to the needs of the organization.

Key Responsibilities
  • Develop and implement strategies to achieve work schedules.
  • Supervise and coordinate the activities of staff involved in food preparation and portioning.
  • Provide training to staff on job responsibilities, sanitation practices, and safety protocols.
  • Estimate the necessary ingredients and supplies for meal preparation.
  • Ensure compliance with quality control standards for food and service.
  • Prepare financial budgets and cost estimates for operations.
  • Address and resolve customer complaints and concerns effectively.
  • Maintain accurate records of inventory, repairs, sales, and waste management.
  • Compile and submit operational reports as required.
  • Establish and manage work schedules for staff.
Supervisory Responsibilities

This role involves supervising a team of approximately 3-4 individuals.

Work Conditions
  • Ability to thrive in a fast-paced environment.
  • Capable of working under pressure.
  • Job requires a combination of sitting, standing, and walking.
  • Must be able to stand for extended periods.
  • Regular walking is required.
Personal Attributes
  • Strong client focus and service orientation.
  • Effective interpersonal communication skills.
  • Excellent verbal communication abilities.
  • Adaptability and flexibility in work style.
  • Ability to work collaboratively as part of a team.
Experience Requirements

Candidates should have between 1 to 2 years of relevant experience in a similar role.

Employment Details
  • Position type: Permanent
  • Language of work: English or French
  • Work hours: 35 hours per week