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Senior Cloud Reliability Engineer

2 months ago


Toronto, Ontario, Canada Thomson Reuters Full time
About the Role

We are seeking an experienced Senior Cloud Reliability Engineer to join our Shared Capabilities, Service Reliability and Operation team in Toronto. As a key member of our team, you will be responsible for implementing site reliability engineering and DevOps best practices, ensuring the scalability, reliability, and security of our cloud-based infrastructure.

Key Responsibilities
  • Implement Site Reliability Engineering and DevOps Best Practices: Feed non-functional requirements to the product backlog, including high availability, scalability, self-healing, observability, and continuous improvement stories.
  • Build and Maintain Monitoring: Develop and implement monitoring for all aspects of infrastructure, micro-services, usage trends, and the platform, using cloud-native solutions.
  • Provide Primary Operational Support: Offer pre and post-onboarding activities for the platform, ensuring seamless integration and minimal downtime.
  • Act as the Go-To Person for Production Issues: Troubleshoot and monitor until successful mitigation, communicate effectively, run postmortem analyses, and implement learnings.
  • Maintain IaC and CICD: Promote best practices for our CI/CD processes, ensuring efficient and reliable deployment of cloud-based services.
  • Focus on Continuous Improvement and Technical Standards: Drive improvements in productivity, monitoring, tooling, and set industry best practices for cloud-based infrastructure.
  • On-Call Rotation: Participate in on-call/shift rotations (L2), ensuring prompt response to incidents and effective mitigation.
Requirements
  • Bachelor's Degree in Computer Science or Related Field: A must.
  • Minimum of 4+ Years of Experience as DevOps/SRE Engineer and Cloud Engineer: With hands-on experience in AWS cloud technologies.
  • Highly Skilled in UNIX/Linux-Based Systems: Proven experience in building and operating PRODUCTION cloud-native infrastructure, applications, and services on AWS.
  • Experience with Container Technology: Docker, Kubernetes, and Istio service mesh.
  • AWS Services Experience: Cloud Front, EKS, ECS, RDS, Threat detection, and other security controls.
  • Scripting and Programming Experience: PowerShell, Bash.
  • Observability Tools Experience: DataDog, ELK, SumoLogic, CloudWatch.
  • Version Control and CI/CD Experience: Git, Azure DevOps, JFrog Artifactory.
  • Infrastructure as Code Experience: Terraform, CloudFormation.
About Us

Thomson Reuters is a global business that relies on diversity of culture and thought to deliver on our goals. We seek talented, qualified employees in all our operations around the world, regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.