Housing Access Team Lead

2 weeks ago

Old Toronto, Ontario, Canada WoodGreen Community Services Full time

Job Title: Housing Access Team Lead

Job Summary:

WoodGreen Community Services is seeking a highly skilled and compassionate Housing Access Team Lead to join our team. As a key member of our Housing Access Team, you will play a vital role in supporting individuals and families in accessing affordable housing and preventing homelessness.

Key Responsibilities:

  • Lead a team of housing access workers in supporting clients, families, and community partners in accessing housing applications for independent living and support units.
  • Collaborate with referral agencies, community partners, and internal programs to facilitate housing access to applicants.
  • Coordinate intakes with staff, applicants, and community partners to ensure completeness of applications and supporting documentation.
  • Determine eligibility of referrals, confirm housing to eligible applicants, and provide information on alternative programs.
  • Develop and maintain ongoing communication with WCH Housing Unit, housing staff, and external housing providers/partners to ensure applications are properly submitted and applicants are being contacted.
  • Coach staff and participants to enhance their skills in accessing relevant resources and supports for long-term tenancy.
  • Ensure referral of applicants to translation services and other culturally appropriate services.
  • Monitor trends and report on data related to homelessness to the Manager.
  • Prioritize vacant units to applicable waitlists on established guidelines and procedures.
  • Provide timely and accurate internal/external reporting, including compliance reporting to the Manager.
  • Ensure tenant record keeping and administrative procedures are effectively maintained.
  • Gather and document program statistics and narrative reports, identifying program trends/issues.
  • Support staff in undertaking training and professional development to improve service delivery.

Requirements:

  • Bachelor of Social Work or related undergraduate degree.
  • 2+ years of experience in social services supporting individuals with a history of street involvement and/or low income.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

Please submit your application, including your resume and cover letter, to [insert contact information].

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