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Retail Store Supervisor
2 months ago
We are seeking a highly organized and experienced Retail Store Supervisor to join our team at K&H LOYALTY SERVICES INC. as a Team Lead. The successful candidate will be responsible for overseeing the daily operations of our retail store, ensuring excellent customer service, and leading a team of sales workers.
Key Responsibilities- Leadership and Team Management: Supervise and co-ordinate the activities of sales workers, office staff, and volunteers to achieve sales targets and maintain a high level of customer satisfaction.
- Inventory Management: Organize and maintain inventory levels, ensuring that stock is accurately recorded and that merchandise is properly displayed and priced.
- Customer Service: Resolve customer complaints and issues in a professional and courteous manner, ensuring that customers receive excellent service and are satisfied with their shopping experience.
- Merchandise Management: Order merchandise, authorize returns, and establish work schedules to ensure that the store is well-stocked and running efficiently.
- Performance Management: Monitor sales performance, identify areas for improvement, and implement strategies to increase sales and improve customer satisfaction.
- Education: Secondary (high) school graduation certificate.
- Work Experience: 7 months to less than 1 year of experience in a retail environment.
- Work Setting: Retail business.
- Physical Capabilities: Walking and standing for extended periods.
- Personal Suitability: Client focus, organized, team player, dependability, initiative, and ability to multitask.
- Work Schedule: 30 to 45 hours per week.
- Language: English.
- Employment Type: Permanent.
