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Guest Services Supervisor
3 months ago
We are seeking a dedicated individual with a strong commitment to excellence in service. The ideal candidate will possess the following qualifications:
- Education: High school diploma or equivalent
- Experience: 7 months to under 1 year in a similar role
- Collaborate effectively with various departments to ensure seamless operations
- Establish and implement work schedules and procedures for staff
- Prepare and present detailed reports on operational performance
- Assist guests with special requests and needs
- Assign tasks and oversee their completion
- Recruit, train, and mentor new staff members
- Maintain operational systems and equipment in optimal condition
- Order necessary materials and supplies for daily operations
- Must demonstrate excellent attention to detail
- Ability to stand for extended periods is required
- Customer-focused approach to service
- Reliability and punctuality
- Strong interpersonal and communication skills
- Adaptability to changing situations
- Proactive and solution-oriented mindset
- Well-organized and efficient in task management
- Team-oriented with a collaborative spirit
Employment Type: Full-time
Language Requirement: English
Weekly Hours: 32 hours