Operations Team Leader
4 weeks ago
The Operations Supervisor at MVC Immigration Consulting Ltd. plays a crucial role in overseeing daily activities within the organization. This position requires a strong focus on productivity and quality improvement.
Qualifications- Education: Secondary (high) school graduation certificate
- Experience: 1 year to less than 2 years in a similar role
The ideal candidate will thrive in a fast-paced consulting firm, managing multiple tasks under tight deadlines while maintaining attention to detail.
Key Responsibilities- Train employees on operational duties and company policies
- Prepare and submit detailed reports
- Address work-related issues, offering technical guidance and recommending enhancements to productivity and product quality
- Coordinate, assign, and review team assignments
- Collaborate with other departments to ensure seamless operations
- Provide ongoing support to clients post-sale
- Establish work schedules and procedures for the team
Proficiency in the following software is essential:
- MS Excel
- MS PowerPoint
- MS Word
The role demands:
- Ability to work under pressure
- Managing a large caseload
The successful candidate will demonstrate:
- Strong interpersonal skills
- Excellent verbal and written communication abilities
- Initiative and sound judgment
- Organizational skills and reliability
- Team-oriented mindset with the ability to multitask
Applicants should be prepared to answer the following:
- Are you available for the advertised start date?
- Are you currently a student?
- Are you legally authorized to work in Canada?
- Are you willing to relocate for this position?
- Do you have prior experience in this field?
- What is the highest level of education you have completed?
This is a permanent position requiring a commitment of 40 hours per week, with English as the primary working language.
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