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Technical Workday Analyst
2 months ago
Job Summary
Job Description
What is the Opportunity?
We are seeking a highly skilled Workday Integration Specialist to join our team at the Royal Bank of Canada. As a key member of our Global Functions Technology division, you will play a critical role in delivering high-performing applications and collaborating with partners across the company to drive innovative and transformative IT solutions.
Key Responsibilities
- Execute technical design and development of cross-functional, multi-platform application systems, applying extensive knowledge, skills, and practices to perform complex assignments.
- Work closely with technical and functional/business teams, as well as vendors, to execute the HCM Program (Plan, Architect, Build, Test, and Deploy) and provide Workday Sustainment.
- Coordinate with HR teams, senior stakeholders, business management, QA, developers, and 3rd party vendors to complete deliverables within the HCM program and Workday Sustainment.
Technical Analysis and Consulting
- Assess and analyze integration requirements, current state environment, and technology platforms to define and propose solutions that meet functional integration needs across the Workday ecosystem, including a future HCM solution and multiple 3rd party internal/external systems.
- Build integration solutions ensuring successful deployment using various integration product technologies/tools and services.
- Develop strong, sustainable relationships with the business and functional team by joining them in workshops to elicit their needs and understand their wants, which meets business requirements.
- Identify technical issues and risks and define mitigation approaches working closely with delivery and operations teams.
- Work with impacted/dependent groups to coordinate integration across systems.
- Participate in detailed design sessions for identifying, tracking, and resolving issues related to integration design/build.
- Understand integration interdependency and mitigate issues arising due to those dependencies.
- Stay up-to-date with emerging trends and new functionalities in areas related to Workday integration and other domains.
Planning, Implementation & Support
- Help manage integration deliverables associated with the HCM project & Workday Implementation.
- Work closely with the QA team to help them understand the integration design, architecture, and functionalities while managing testing use cases.
- Understand where blockers form and track issues and risks, working with the PMO and other team members to mitigate them.
- Participate and provide feedback on project implementation plans and support requirements.
- Demonstrate ability to manage and prioritize multiple tasks at a time.
- Quick decision-making process to know when to push back, when to escalate, and make sensible decisions taking a balanced view of requirements.
- Ability to drive the CR process specific to integration.
- Sound understanding of functional domain to analyze impact of functional CR on integrations.
- Provide forward-thinking technical leadership for integration design and development with understanding of current and future Technology and Operations Management (TOM).
- Identify and solve issues leveraging platforms such as Workday Community.
Relationships & Communication
- Work closely with HRCT Architects and Lead Architect to continuously ensure alignment with business and technology strategy with an integration focus.
- Effectively communicate and build rapport with team members, stakeholders, and interfacing groups using a variety of techniques and collaboration from initiation to close.
- Facilitate small to large group meetings for technical design/architecture, decision making, problem-solving, and task implementation.
- Resolve technical conflicts/issues and escalate to others as appropriate.
Development & Coaching
- Act as team leader, facilitate knowledge transfer sessions, and provide day-to-day direction, expertise, feedback, coaching, and development to build the capability of more junior staff.
- Continually enhance skills and build knowledge in all aspects of the organization, the business, and information systems.
- Demonstrate expertise in Workday Integration and IT infrastructure.
Requirements
- Workday Implementation & Support Experience.
- 3-5 years' Experience in Workday Ecosystem.
- Must have led a team of Integration Developers in the past.
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact.
- Work in a dynamic, collaborative, progressive, and high-performing team.
- A world-class training program in financial services.
- Flexible work/life balance options.
