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Assistant Manager for Restaurant Operations

3 months ago


Hamilton, Ontario, Canada Tim Hortons #6993 Full time
Position Overview

The Assistant Manager plays a crucial role in overseeing the daily operations of our restaurant, ensuring a high standard of service and customer satisfaction.

Key Responsibilities
  • Service Management: Identify the types of services to be provided and establish effective operational procedures.
  • Financial Oversight: Manage cash flow and complete financial documentation, including balance sheets and cash reports.
  • Performance Evaluation: Conduct regular performance assessments of staff to ensure optimal productivity.
  • Cost Management: Analyze and manage the costs associated with products and services.
  • Inventory Control: Organize and maintain inventory to ensure availability and minimize waste.
  • Health and Safety Compliance: Ensure adherence to health and safety regulations within the establishment.
  • Client Negotiation: Engage with clients regarding catering services and facility usage.
  • Marketing Participation: Contribute to the development and execution of marketing strategies.
  • Leadership: Provide guidance and instruction to team members.
  • Customer Relations: Address and resolve customer complaints and concerns effectively.
  • Customer Service: Deliver exceptional service to enhance customer experience.
  • Operational Management: Plan, organize, direct, control, and evaluate daily operations to ensure efficiency.
Qualifications
  • Education: Completion of secondary (high) school graduation certificate.
  • Experience: A minimum of 1 month and up to 7 months of relevant experience.
Benefits
  • Health Benefits: Includes dental plan and disability benefits.
  • Financial Incentives: Eligible for bonuses based on performance.

Employment Type: Permanent

Working Language: English

Work Hours: 35 to 40 hours per week