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Food Service Team Lead

2 months ago


Port Hope, Ontario, Canada Subway Sandwiches & Salads Full time
Job Summary

We are seeking a highly skilled Food Service Supervisor to join our team at Subway Sandwiches & Salads. As a key member of our operations team, you will be responsible for overseeing the daily activities of our food service staff, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities
  • Staff Supervision: Supervise and coordinate the activities of our food service staff, providing guidance and support to ensure they are meeting our quality and service standards.
  • Training and Development: Train new staff members in their job duties, sanitation procedures, and safety protocols.
  • Inventory Management: Estimate and manage inventory levels to ensure we have the necessary ingredients and supplies for meal preparation.
  • Quality Control: Ensure that all food and service meet our quality control standards, addressing any issues promptly and effectively.
  • Customer Service: Address customer complaints and concerns in a professional and courteous manner.
  • Reporting and Record-Keeping: Maintain accurate records of stock, repairs, sales, and wastage, preparing and submitting reports as required.
  • Scheduling: Establish work schedules for our food service staff to ensure adequate coverage and efficient operations.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Supervision: 3-4 people, including food service counter attendants and food preparers.
  • Work Conditions: Fast-paced environment, standing for extended periods, walking, and attention to detail.
  • Personal Suitability: Client focus, efficient interpersonal skills, excellent oral communication, flexibility, team player, initiative, and dependability.
Work Environment

Our Subway Sandwiches & Salads restaurant is a fast-paced environment where you will be working closely with our food service staff to ensure that our high standards of quality and customer service are consistently met.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.