Sales Associate
4 days ago
Carter's is a leading North American apparel retailer, specializing in high-quality clothing for babies and young children. Our company values a welcoming and inclusive environment, where employees can grow and develop their skills.
Job SummaryWe are seeking a Sales Associate to join our team. As a Sales Associate, you will be the first point of contact for customers, providing exceptional customer service and ensuring a positive shopping experience. You will be responsible for greeting customers, answering questions, and resolving issues in a timely and professional manner.
Key Responsibilities- Provide warm and welcoming customer service, ensuring a positive shopping experience
- Assist customers with product styles, features, and benefits, and resolve issues in a timely and professional manner
- Meet customer needs by assisting with omnichannel sales, ensuring a seamless shopping experience
- Execute and expedite point of sale/register transactions, maintaining accuracy and efficiency
- Complete floor replenishment and shipment as needed, maintaining a safe and clean store environment
- Articulate current promotional events and the brand loyalty program to customers, driving sales and engagement
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store
- A positive and solutions-oriented mindset, with a focus on customer satisfaction
- Demonstrated customer service and engagement skills, with the ability to manage multiple tasks at once
- Effective and professional verbal and written communication skills, with the ability to articulate complex information
- The ability to lift 40 pounds, with frequent bending, stooping, reaching, pushing, and pulling
- Availability to work days, nights, weekends, and holidays as scheduled
- A competitive salary and benefits package, including an Employee Assistance Program and mental health benefits
- A 30% discount on our brands, referral bonuses, and other perks
- The opportunity to learn and build skills, with professional and personal development programs
- Development programs to help you grow in your current role and beyond
Carter's is an equal opportunity employer, committed to diversity and inclusion. We encourage all interested and qualified candidates to apply. If you require any accommodations, please do not hesitate to contact us.
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