Loss Prevention Specialist

6 days ago

Ajax, Ontario, Canada Amazon Canada Fulfillment Services, ULC. Full time
Job Title: Loss Prevention Specialist

Amazon Canada Fulfillment Services, ULC. is seeking a highly skilled Loss Prevention Specialist to join our team. As a key hourly associate position within Amazon Operations, the Loss Prevention Specialist plays a critical role in efficiently and effectively overseeing security services and asset protection in a designated building.

Key Responsibilities:
  • Lead, conduct, and deliver results regarding investigations of Theft, Fraud, and Workplace Violence/Critical Incidents
  • Prepare prompt and complete reports relative to Workplace Violence, Theft, Fraud, Critical Incidents, and Process Improvement
  • Deliver results through policy Guidance, Education, and Mitigation strategies to help meet business demands
  • Serve as department's liaison and security/crisis management subject matter expert for site leadership keeping them informed on key issues, strategies and the department's performance
  • Analyze data, conducts audits and identify trends to create actionable plans to mitigate risk
  • Maintain confidentiality in matters involving security and/or personnel issues in the work place
  • Effectively partner with internal customers in evaluating current and future security services, processes and initiatives
  • Develop strategies for alarm reduction and conduct system diagnostic for problematic devices by engaging and resolving issues with internal and external partners
  • Accurately communicate verbally and in written form to a broad customer base
  • Train and orient new Associates in LP culture
  • Develop projects while continuously improving physical security, processes, standards, training, and policies for future growth
  • Ensure internal controls per Sarbanes Oxley (SOX) requirements related to data center access controls, inventory control and record keeping
  • Promote and execute security best practices
  • Audit physical security infrastructure (i.e. intrusion detection, access control, cameras) and ensuring functionally of all systems
  • Work weekends and/or overnight shifts as necessary
  • Work in an industrial environment that requires walking up to 5 miles a day and ability to lift up to 20 lbs, with or without reasonable accommodation
Basic Qualifications:
  • High school or equivalent diploma
  • 1+ years of experience in security service, asset protection, audit, investigations, law enforcement, military, risk management, inventory control, quality assurance or bachelor's degree in a related field
  • Experience with MS Office Professional Suite, including Excel
  • Workplace Violence and/or Business Continuity experience
  • Analytical experience in performance based, action and results oriented setting
Preferred Qualifications:
  • Demonstrated ability to work independently with off-site supervision
  • Demonstrated ability to engage with others at all levels
  • Must have strong oral and written communication skills
  • Comfortable working in a fast-paced and multi-tasking environment
  • 1+ year of leadership or management experience
  • Professional credentials in Loss Prevention, such as, Wicklander and Zulawski certification
  • Experience with warehouse or distribution center services
  • Experience conducting internal or external interviews
  • Familiarity with Lean Six Sigma concepts desired and certification
  • Strong familiarity with data bases (querying and analyzing) such as SQL, MYSQL, Access, Exception-Based Reporting, etc.
  • Awareness and implementation of best practices related to the utilization of physical security systems, investigation techniques, effective oversight of contract security officers, and distribution center loss mitigation techniques

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